Top 10 quality management questions and answers

Posted December 29th, 2022 By Mukut Chakraborty

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Today our article topic is a little different. We have observed that many quality management students from various universities across the world visit our website. We try to provide knowledge and information through our quality management blog section which we believe is beneficial to everyone, be it quality management professionals or students. However, in this article, we have jotted down the top 10 quality management questions and answers that most quality management students come across and get puzzled by.

1. A successful quality strategy features which of the following elements?

  • An organizational culture that fosters quality
  • An understanding of the principles of quality
  • Engaging employees in the necessary activities to implement quality
  • 1st and third option
  • 1st, 2nd and third option

The correct answer is “1st, 2nd and third option”

A successful quality strategy features which of the following elements

2. Which of the following is not an element of TQM?

  • Continuous improvement
  • Competitive benchmarking
  • Employee empowerment
  • Team approach
  • Quality management as a specialized function within the firm

The correct answer is “Quality management as a specialized function within the firm”

Which of the following is not an element of TQM

3. Which of the following is not a manager quality?

  • Maintains stability
  • Organizes
  • Analyzes
  • Rational
  • Personal power

The correct answer is “Personal power”

Which of the following is not a manager quality

4. Who has primary responsibility for assuring product or service quality?

  • Contractor
  • Contracting officer
  • Requesting office
  • Government
  • Quality assurance representative

The correct answer is “Contracting officer”

Who has primary responsibility for assuring product or service quality

5. A distinguishing feature of the total quality management approach is

  • Attention to rewards
  • Development of problem solving skills
  • The improvement of processes
  • Training

The correct answer is “The improvement of processes”

A distinguishing feature of the total quality management approach is

 

6. Which resource management task determines the type, quantity, receiving location, and users of resources?

  • Identify Requirements
  • Track and Report
  • Order and Acquire
  • Mobilize

The correct answer is “Identify Requirements”

Which resource management task determines the type, quantity, receiving location, and users of resources

7. A _____ is a tool used in quality management.

  • Probability Metrics
  • Checklist
  • Critical Path Analysis
  • Request for Proposal

The correct answer is “Checklist”

A _____ is a tool used in quality management.

8. Which of the following best describes total quality management?

  • The process by which a company analyzes a competitor’s products to identify desirable improvements
  • The principle that quality belongs to each person who creates it while performing a job
  • The sum of all activities involved in getting high-quality products into the marketplace
  • The consistency of a product’s quality from unit to unit

The correct answer is “The sum of all activities involved in getting high-quality products into the marketplace”

Which of the following best describes total quality management

9. What quality assurance activity is a purchasing manager responsible for?

  • Inspecting the quality of goods received from a supplier
  • Ensuring that the product design process includes high-quality materials
  • Overseeing the daily operations of suppliers to ensure their compliance with quality standards
  • Responding to service calls from customers whose products have quality issues

The correct answer is “Inspecting the quality of goods received from a supplier”

What quality assurance activity is a purchasing manager responsible for

10. What are the cost types in modern quality management?

  • Costs of good quality – costs of bad quality
  • Planning costs – assurance costs – control costs
  • Planning costs – doing costs – checking costs – acting costs
  • Prevention costs – appraisal costs – failure costs

The correct answer is “Prevention costs – appraisal costs – failure costs”

What are the cost types in modern quality management

 

We hope all these questions and answers will help all quality management students. We also encourage all to subscribe to our newsletter. For any doubt or comment, feel free to reach out to us here.