User Access Permissions
See features includes
Which role fits your team?
Compare the five roles to see which fits each person on your team.
Admin
Full access
17 of 17 modules
Complete control over every module, plus user management and data-level permissions.
✓Full access to all 17 modules, including user management and data controls
Best for: Quality Leads & System Owners
Manager
Full access
16 of 17 modules
Create and edit across operational modules, with some data controls. No user management.
✓Nearly everything across all 17 modules
✕Can't manage users or teams
Best for: Department & Team Leads
User
Full access
15 of 17 modules
Everyday contributor — create, contribute and view records across quality modules.
✓Create, contribute and view across quality modules
✕No access to HR; can't manage users or teams
Best for: QA/QC Staff & Coordinators
Production
Production
8 of 17 modules
Focused on production-floor work: batch records, equipment, planning and shipping.
✓Production-floor modules: batch, equipment, planning, shipping & more
✕No access to Customers, Suppliers, Orders or HR
Best for: Operators & Floor Supervisors
Employee
Employee
4 of 17 modules
Mostly view access, plus logging CAPAs and signing off on documents.
✓View Action Items & Documents, log CAPAs, sign off, contact support
✕Can't edit records; sees only their own CAPA reports
Best for: General Staff Needing Visibility
What the permissions mean
What each permission type lets a user do, so the table below makes sense.
Create
Start a brand-new record — a new CAPA, batch record, document or supplier entry.
Contribute
Add to or edit an existing record without being able to create new ones from scratch.
View
Read-only access. See the record and its history, but make no changes.
Data Permissions
Higher-level controls — archiving, adjustments and re-opening closed records.
Detailed permissions
Every module and action, showing exactly which roles have access.
Full accessAdmin · Manager · User
ProductionProduction role
EmployeeEmployee role
Action Items
Create
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Batch Records
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
CAPA
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
*Employees can only view reports they initiated, not all reports.
Customers
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Documents
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Sign-off / approval
Admin
Manager
User
Production
Employee
Equipment
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Human Resources
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Inspection
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Internal Audit
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Orders
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Part Manager
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Planning
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Shipping / Receiving
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Suppliers
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Templates / Specifications
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Users and Teams
Create
Admin
Manager
User
Production
Employee
Contribute
Admin
Manager
User
Production
Employee
View
Admin
Manager
User
Production
Employee
Data Permissions
Archive
Admin
Manager
User
Production
Employee
Adjust
Admin
Manager
User
Production
Employee
Inventory Adjustments
Admin
Manager
User
Production
Employee
Re-Open
Admin
Manager
User
Production
Employee
Contact Support
Admin
Manager
User
Production
Employee
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